Shipping and returns

Shipping

Every order is processed in 1-5 business days and shipped with priority registered airmail from Poland, Europe. You will receive your tracking number and you can check the current status here: 

https://emonitoring.poczta-polska.pl/?lang=en

Shipping time varies depending on your location:

- USA (10-14 days, 10 days in most cases)

- Europe (7-14 days)

- South America, Asia, Australia, Africa (1-4 weeks)

Please note that rarely packages may be held at your country's border for investigation, what can cause delay and is beyond our control. Delays may be also caused by weather conditions in your country or bigger than usual traffic, especially in December. 

If the product arrives incomplete or damaged contact us immediately.

If you miss the delivery please contact your local post office in 14 days to claim the package. After 14 days unclaimed packages will be shipped back to us, and we will ask you to cover the additional cost of re-shipping your wallet again.

Customers are responsible for all customs and duty fees when importing products into their country.

Returns

We happily accept returns within 30 days from delivery. Please contact us before sending the product back. We will make full refund in 14 business days from the date of arrival in our post office. You are responsible for covering the cost of shipping the wallet back.

Our address: 

AK DESIGN Andrzej Kaczmarek, 

ul. Gorczycowa 1A/26    81-591 Gdynia

Poland, Europe